Cupon Code

  • Resolved devoonify

    (@devoonify)


    2 years, 6 months ago

    Hi.

    When i use a Cupon Code the amount sum the cupon code and the value form subtotal. How exclude the cupon value?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moshtafizur

    (@moshtafizur01)

    2 years, 6 months ago

    Hi there,

    Thanks for reaching out.

    I am not sure if I was able to understand the issue. Could you please elaborate on the issue? Is the coupon code being added to the subtotal rather than subtracted from it during a purchase? Please let us know.

    Kind regards.

    Thread Starter devoonify

    (@devoonify)

    2 years, 6 months ago

    I have free shipping at 30€ and the plugin works well without cupons. When i use the cupon, the amount of this cupon goes to the value that left to the free shipping.

    In this image you can see the problem: subtotal is more than 30€, but the plugin is use the value of the cupon.

    https://freeimage.host/i/JIFWV8F

    Moshtafizur

    (@moshtafizur01)

    2 years, 6 months ago

    Hi there,

    I have escalated this with our development team. They will get back to you as soon as they can.

    Kind regards.

    Plugin Contributor Pablo Pacheco

    (@karzin)

    2 years, 6 months ago

    Hi @devoonify ,

    I believe all you need to do is to disable the option:

    • General > Calculation > Discounts > Exclude discounts from cart total calculation

    Let me know if it helps.

    • This reply was modified 2 years, 6 months ago by Pablo Pacheco.
Viewing 4 replies - 1 through 4 (of 4 total)

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