Thanks for getting in touch. In order for us to troubleshoot can you please share the following:
- Your Site Health information and hosting provider. You can share here or privately if preferred.
- Were you able to setup Site Kit previously, or do you have any other sites on the same hosting provider you can check with?
- Does setup proceed if you attempt setup using a Chrome browser from another device?
Thread Starter
deyil
(@deyil)
1. Ok submitted privately
2. Before setting up a proxy, site kit was working
3. No
Hope that helps
Regards
Thanks for sharing. If you’ve made proxy configurations using Flywheel I would suggest checking with them to ensure all configurations are correct, I can see 2 different IP address when checking your sites DNS records. I can also see various
If you can also inform me at what stage of the Site Kit setup process you encounter this error I’ll see what additional information I can find. Some of the optimization and caching plugins you have enabled may have features that impact setup.
Thread Starter
deyil
(@deyil)
I have disabled all caching plugins. The problem is on the initial setup and persists. And as explained the plugin works without proxy settings in wp-config even with cache plugins on.
I tried to reset on Site Kit and remove and re-install it with no success.
I understand, thanks for the additional information. We’ve created the following GitHub after being able to reproduce the same issue from our side:
https://github.com/google/site-kit-wp/issues/1976
I’ll keep you posted here with any updates as we’ll be prioritizing work on this. Thanks for bringing it to our attention.
@deyil Just follow up with you on this issue. Can you attempt setup once more and let me know if your able to proceed?
Thread Starter
deyil
(@deyil)
Unfortunately, I won’t be able to re-try since I don’t use the same environment anymore.
Thanks for coming back though.
No problem at all, be sure to get in touch if you have any additional queries with the plugin.
