cURL error 28

  • Resolved Alberto Olguin

    (@seobeto)


    4 years ago

    I am rebuilding my site in a new installation of WordPress, I used to use this plugin in its version for Google My Business reviews without any problem, but now in this new installation, when I want to use the version of Tripadvisor, it does not recognize the reviews of my profile.

    Sometimes it takes a long time to find my profile, and once it finds it when I click “connect” after a while it says that my profile has no reviews, however it currently has 39 reviews.

    I am using the latest version and have enabled automatic updates as suggested. I am not using -until now- any caching plugin.

    The error it shows me is:

    ERROR

    Error with wp_remote_post, error message:
    cURL error 28: Operation timed out after 20001 milliseconds with 0 bytes received

    Screenshot: https://snipboard.io/pZ6tgP.jpg

    Additional information requested:

    I have deleted this information as it is private data

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support liditrudex

    (@liditrudex)

    4 years ago

    Hi @seobeto !

    Sorry for the inconvenience!
    Please update to our newest 9th version of the plugin, we have updated it. After that, please check if the problem still persist and if it does, please send us your Troubleshooting tab’s content from your plugin’s setting page. We have more details about your problem, thanks in advance!

    Feel free to write to us, if you have further questions,
    Lídia
    Trustindex

    Thread Starter Alberto Olguin

    (@seobeto)

    4 years ago

    I have version 8.4 of the plugin installed and it does not ask me for any update, it says that I have the latest version installed

    And the version of WordPress is 6.0

    Thread Starter Alberto Olguin

    (@seobeto)

    4 years ago

    There is also no 9th version on the plugin page (https://ww.wp.xz.cn/plugins/review-widgets-for-tripadvisor/) and it says that the last update was 1 month ago

    Where can I download the 9th version?

    olgasavash

    (@olgasavash)

    3 years, 12 months ago

    When the 9th version of the plugin will be available?

    Thread Starter Alberto Olguin

    (@seobeto)

    3 years, 12 months ago

    The update has arrived, now it’s worse, now it doesn’t even connect with the profile, when I enter the Tripadvisor url the “Check” button simply doesn’t do anything

    The version of Google My Business is very good, I did not think this was so bad

    Plugin Support liditrudex

    (@liditrudex)

    3 years, 11 months ago

    Hello!

    We’ve managed to solve the issues. The plugin is working now!
    Please update the plugin or try to reconnect! Within a couple of hours the reviews will be available!
    Let us know if it worked!

    Feel free to write us, if you need any assistance,
    Lídia
    Trustindex

    Plugin Support liditrudex

    (@liditrudex)

    3 years, 11 months ago

    Hi @seobeto !

    Do you still experience this issue?
    Let us know!

    Feel free to write us, if you need any assistance,
    Lídia
    Trustindex

    Plugin Support liditrudex

    (@liditrudex)

    3 years, 11 months ago

    Hi @olgasavash !

    Do you still experience this issue?
    Let us know!

    Feel free to write us, if you need any assistance,
    Lídia
    Trustindex

    Thread Starter Alberto Olguin

    (@seobeto)

    3 years, 11 months ago

    I think this is just a joke,

    Now it says the following:

    Your reviews are being downloaded in the background. This should not take more than a few minutes.
    In the meantime, you can setup your widget with a few example reviews.

    But nothing ever happens, once the configuration is finished and when placing the shortcode the same thing happens:

    ERROR
    There are no reviews on your Tripadvisor platform.

    Thread Starter Alberto Olguin

    (@seobeto)

    3 years, 11 months ago

    If it helps at all…

    This is the Tripadvisor profile: https://www.tripadvisor.com/Attraction_Review-g150807-d17411763-Reviews-Cancun_Tours_Riviera_Maya_Nichupte-Cancun_Yucatan_Peninsula.html

    This is the website: https://nichupte.com/tours/

    Plugin Support liditrudex

    (@liditrudex)

    3 years, 11 months ago

    Hi @seobeto !

    Could you send us the Troubleshooting text?

    Feel free to write us, if you need any assistance,
    Lídia
    Trustindex

    Thread Starter Alberto Olguin

    (@seobeto)

    3 years, 11 months ago

    No, this shows my database and more details that I consider sensible

    Plugin Support liditrudex

    (@liditrudex)

    3 years, 11 months ago

    Hi @seobeto !

    We updated the plugin to the 9.1 version which should solve this problem!
    Please update the plugin or try to reconnect!
    Let us know if it worked!

    Feel free to write us, if you need any assistance,
    Lídia
    Trustindex

Viewing 13 replies - 1 through 13 (of 13 total)

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