cURL error 28

  • Resolved thebuilder

    (@cway)


    1 year ago

    Trying the plug-in/service out. I have an Access Key, verified my email. However, I’m getting these two errors in the WP Dashboard. Please advise. Thanks!

    Error occurred while checking account status. cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received.

    Error occurred while Access key validating. Testing is failed. Please check the Access key.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    1 year ago

    Hello,

    Please check if CURL support and allow_url_fopen option are enabled in your web server’s PHP configuration. You can ask your hosting support about this.

    Thread Starter thebuilder

    (@cway)

    1 year ago

    Curl is enabled and allow_url_fopen is enabled currently

    Plugin Support amagsumov

    (@amagsumov)

    1 year ago

    Hello @cway

    We need to gather some additional details about your site to continue our investigation. Please open a private ticket in our support system:

    https://cleantalk.org/my/support/open

    When opening a ticket, add a link to this thread so that we can identify you quickly.

    vadimcleantalk

    (@usr1)

    1 year ago

    Hello @cway

    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.

    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘cURL error 28’ is closed to new replies.