Currency

  • Resolved simoniz26

    (@simoniz26)


    6 years, 4 months ago

    We working in CAD this is okay, because the plugin say CAD too. But when we use the WooCommerce Currency Switcher seems to change the value of the DHL shipping method to USD in double. Like the currency plugin see Your DHL plugin in USD either if its mentionned in CAD in the setting panel.

    We normally don’t have this problem with the other shipping rate plugin we had for canada post for exemple, the rates are automaticaly converted to USD when needed but the DHL rates are double converted from USD to CAD and we lost aprox 30% somewhere.

    Exemple, the rate is 90$ CAD but the customer see 70$ CAD.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Shipi

    (@hitstacks)

    6 years, 4 months ago

    Hi,

    We will check the compatibility with Woocommerce currency switcher plugin and fix it quickly

    Please wait on one day, we will release the new version for a supported fix.

    Thanks for the comment to improve the product.

    Thread Starter simoniz26

    (@simoniz26)

    6 years, 4 months ago

    Perfect ! keep me in touch !

    Thread Starter simoniz26

    (@simoniz26)

    6 years, 4 months ago

    Hi, I just updated to the lastest version ( Version 2.1.0 ).

    Now the rates are not showing in the cart for some reason.

    And the rates are not increasing the total either if we choose DHL ( like its free ).

    Shipi

    (@hitstacks)

    6 years, 4 months ago

    @simoniz26 Please give us the credentials to check the setup. Please mail us to [email protected]

    Thread Starter simoniz26

    (@simoniz26)

    6 years, 4 months ago

    I just made a test, the rate is not calculated. But if I add a 1$ in the price adjustment I have 1$ shipping rate in the cart.

    The real rate is lost somewhere …

    Thread Starter simoniz26

    (@simoniz26)

    6 years, 4 months ago

    Oh and I just see the exchange rate tab disappearing when I do clic on save.

    Shipi

    (@hitstacks)

    6 years, 4 months ago

    @simoniz26 We will check again & let you know

Viewing 7 replies - 1 through 7 (of 7 total)

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