Scrollbar and cursor drag not working.

  • Resolved Malae

    (@malae)


    8 months, 1 week ago

    Hello,

    WordPress 6.8.2 running Twenty Sixteen child theme, Elementor Plugin and PHP 8.3.

    The scrollbar is not moving from the top, perhaps since the latest Elementor update.

    The default cursor is working normally, except for a page displaying animated graphics where the cursor should be able to drag items in the display. This works properly when the plugin is deactivated, but not when activated. Checking the Enable Touch Behavior box to enable cursor-drag scrolling like touch devices in desktop computer does not fix the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Murad Wahid

    (@muradwahid)

    8 months, 1 week ago

    Hello @malae,

    Really apologize for the delay reply. All your issues have been fixed in the newly updated version.
    Please update or download the latest version from WordPress.

    Thank you for patients.

    Regards,
    Murad Wahid
    bPlugins

    Thread Starter Malae

    (@malae)

    8 months, 1 week ago

    Hello Murad,

    I consider your response fast, especially at the weekend. Thanks for the update.

    I have installed the update, but the scrollbar is still stuck at the top and the drag issue continues.

    Plugin Author Murad Wahid

    (@muradwahid)

    8 months ago

    Hello @malae

    It’s a public page. If you don’t mind, could you please share the link so we can investigate the issue?

    Regards,
    Murad Wahid
    bPlugins

Viewing 3 replies - 1 through 3 (of 3 total)

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