Custom category sorting issue
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Dear guys,
I am writing to kindly ask you to guide me to sort my categories in the order that I like to be. I have already set my category default sorting in the Appearance => WooCommerce => Product Catalogue => Default product sorting to custom ordering + name, and also, the product categories in widgets are set to category order, but when I try to drag and drop to sort the categories in the list it doesn’t work. The category list is not being changed at all and the drag and drop don’t work.
I need to know what is wrong with me to solve this issue.
Bests
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Hi @houmansoly
I sounds like the categories are not allowing you to drag and drop them to the order that you would like them to display on your shop page. Is this what you are referring to?
Link to image: https://d.pr/i/5BrbbYIf so, this kind of problem is usually caused by either a conflict with your theme or with another plugin.
The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
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