Plugin Support
Karina
(@karinapremio)
Hey there @kornchu,
We’ve just released a bug fix version of the plugin, and we highly recommend that you update to version 3.4.9. This update should resolve the issue you’ve encountered.
Please keep us posted on how it goes! 🙂
This issue appeared on Version: 3.5.0 AGAIN!!!!
Plugin Support
Patrick
(@patrick2623)
Hey @kornchu
Thanks for reaching out. Our team is actively looking into this and treating it as a priority. We’ll follow up here with an update shortly.
Thank you for your patience.
Best,
Patrick
Plugin Support
Marvin
(@marvinpremio)
Hi @kornchu ,
We’ve released a new version of the plugin that includes a fix for this issue. Please update the Chaty plugin to the latest version (v3.5.1) and check again. Let us know if the issue persists after updating. 🙏🏻
Plugin Support
Karina
(@karinapremio)
@kornchu In addition, just for information, please be advised the issue reappeared because of the WordPress 6.9 release.
Hi @karinapremio @marvinpremio @patrick2623,
I’ve updated to Chatty version 3.5.1 and I can confirm that the issue is now resolved. Thank you so much for your quick response and for looking into this
Thank you for your concern.
Plugin Support
Karina
(@karinapremio)
Glad to hear and thank you for taking the time to let us know, @kornchu ! Best wishes!
