• vanbrel

    (@vanbrel)


    Hi

    pls have a look at this post:

    https://www.kaskahass.de/html/wordpress/von-der-magie-des-buehnenoutfits/

    In the mobile version the vertical pics are quite long. So I added the css class mobil-vertikal to the pics and these lines to the custom CSS

    @media screen and (max-width: 768px) {
    .mobil-vertikal {
    height: 75vh!important;
    width: auto!important;
    object-fit: cover!important;
    object-position: center!important;
    }
    }

    This works perfectly in the preview – but on the live Site everything is ignored and the problem persists.

    Any Idea?

    Hans

Viewing 3 replies - 1 through 3 (of 3 total)
  • Shahin

    (@skalanter)

    Hello @vanbrel,

    Thank you for reaching out,

    I’m seeing that the custom CSS you wrote is being used well: https://ibb.co/kgg3TFSj.

    However, it seems it’s a cache issue, if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, in Elementor, please don’t forget to click on the regenerate all assets file and data in Elementor > Tools; and finally use hard-refreshing keys and recheck the issue. To refresh the page, please follow the steps explained in this link:
    https://www.documate.org/automation/what-is-a-hard-refresh-how-to-do-a-hard-refresh-in-any-browser/
    https://www.usmobile.com/blog/how-to-do-a-hard-refresh-on-your-browser/
    To clear cookies, use this icon: https://postimg.cc/0rtp7SS9.
    Summary:
    Win: Ctrl+Shift+R
    Mac: Shift+Command+R

    Clearing all caches depends on the cache at the ISP, which might take time. Alternatively, you can check it on a device that you haven’t used to access your website recently or check your website on a guest browser. So try in another internet service if it possible, or browser / device etc…

    I hope it helps,
    Best Regards

    Thread Starter vanbrel

    (@vanbrel)

    Hi

    doesn’t look like a caching problem for me. Ypu can see the problem as well as anybody else. And if I delete my cache and wouldnt effect your browser at all.

    Its strange. And it doesnt look like a theme problem either – switching to another theme didn`t change anything.</p> <p>It might be a code problem – but I don`t see any mistake.

    Hans

    Hello @vanbrel,

    Thank you for the feedback,

    To help us better understand and resolve the issue, please provide the following information:

    1. A detailed explanation of the problem you’re experiencing, what triggered it, what you expected to happen, and what actually occurred.
    You may also include screenshots or a short video to illustrate the issue.

    2. Step-by-step instructions on how we can reproduce the issue on our end, ideally in an environment other than your website.

    Note: You can upload your files using one of these services:
    https://postimages.org
    https://imgbb.com
    https://loom.com
    https://drive.google.com

    Please keep us posted.
    Thank you,
    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)

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