Custom event not fireing

  • Resolved akademiatortu

    (@akademiatortu)


    6 days, 18 hours ago

    I’ve purchased the full PixelYourSite Pro bundle and I’m trying to get everything set up correctly, but I’m running into a major issue.

    I have PixelYourSite installed and connected to my Meta Pixel. I’m also using the Cookie Consent plugin from your bundle. Both PixelYourSite and Cookie Consent are excluded from caching in FlyingPress, so caching should not be interfering.

    However, custom events are not firing at all — neither from the browser nor via the PixelYourSite API. In fact, the Meta Pixel Helper doesn’t detect any pixel on the page, as if it’s not installed, even though the plugin is active and configured. Also, Rate of pixel events covered by Conversions API is at 38%!

    Could you please help me identify what might be causing this and how to fix it?

    Thank you.

    The page I need help with: [log in to see the link]

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