Custom Field Not Saving

  • Resolved jacobolson

    (@jacobolson)


    9 years, 9 months ago

    I have the premium plugin and am working on a project for a client.

    http://www.championbrick.com/brick/residential-brick/

    Things were working fine but now one of the custom fields won’t update when adding a new product. When you choose an option from the select box and hit “Save Changes”, it just doesn’t save it. You view the page again and the box is blank.

    The name of the custom field is simply Size. It is a Select box. The input values are:
    ,Queen (Q/S),Modified Queen (M/Q/S),Oversize (O/S),Modular (M/S),King (K/S),Handmade (H/M),Standard (S/S),Norman (N/S)

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  • etoilewebdesign

    (@etoilewebdesign)

    9 years, 8 months ago

    Hi Jacob,

    I just had a look at your site and I see that you now have products assigned to these custom field values. Were you able to fix the problem on your end?

    If not, then I noticed that you have a comma before your first value. Did you do this on purpose?

    As a test, can you create a new select box custom field with only two basic input values? For example: “One,Two”. Then go to a product and see if you can choose either of these values for that new custom field and if it saves properly. This will help us determine whether it’s an issue with the formatting of your input values or if it’s something else.

    Thank you

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