Custom Fields data entry not saving

  • Resolved noypi2021

    (@noypi2021)


    9 months, 3 weeks ago

    I added quite a few custom fields to the Individual Locations pages, but when I go to add text in the fields and update, the changes aren’t saving: https://prnt.sc/zRI9VNaMTuxy

    See example of what I’m referring to below, I tried editing Beaumont location (under Locations in the WP Dashboard): https://drive.google.com/file/d/10R9Hxz7s5DNPh0aQz4oKJZ3XQopL5SRR/view?usp=drive_link

    Clicking “Update” results in blank text fields.

    I already deactivate all plugins except for  Geodirectory but its not working. I also try to activate defualt wordpress the,e. I also make sure all plugins are updated as well as wordpress. I did all possible troubleshoot but still not working. Please advise

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Stiofan

    (@stiofansisland)

    9 months, 3 weeks ago

    Hello,

    Maybe there was an issue with the install, try going to GeoDirectory > Status > Tools > Clear verison numbers. This will force the install scripts to run again, incase it was an issue creating the DB entries.

    if you still have issues please open a ticket on our site and we can assign you a developer: https://wpgeodirectory.com/support/

    Thanks,

    Stiofan

    alexrollin

    (@alexrollin)

    9 months, 3 weeks ago

    Hello,

    we have responded to your ticket in our support inbox and assigned a developer to help!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Custom Fields data entry not saving’ is closed to new replies.