custom header image not woring

I am trying to change the header image using the interface. I pick my picture, click upload, and then it brings me back to the theme page.

It is supposed to bring me to the page to crop the image to the proper size. I am new to wordpress with godaddy.

Is there a bug in the program?

Any help would be great.

The only other solution I have is that I manually create an image to size and replace it in the folder but I prefer not doing that.