Hello @bookworm99,
Thank you for reaching out.
When using the Custom Login URL feature of our plugin, keep in mind that once you have changed it to a custom one, you will need to use the custom login URL the next time you log in. If you try to log in with the default login URL(yourdomain.com/wp-admin), it is expected to receive a 404 error, as your website is already set to use the new custom login URL you have configured.
Best regards,
Miroslav Tyurdiev
Yes, that’s a given : ) I was getting the 404 error when trying to reach the custom URL.
I suspected something went wrong due to the plugin’s changes breaking something that the hosting service preconfigures in the WordPress installation they provided.
Hello @bookworm99,
Custom login URL features rely on WordPress rewrite rules to control access to the default login endpoints (/wp-login.php and /wp-admin). If those rules are not applied or refreshed correctly, WordPress may respond with a 404 page instead of loading the login screen, which appears to be the cause in this case.
In some hosting environments, server-level restrictions, caching mechanisms, or permission settings can influence how rewrite rules are processed, which may result in this behavior even when the feature itself is working as intended.
We recommend verifying that the .htaccess file is present and that WordPress rewrite rules are being applied consistently, as well as re-saving the permalink settings to ensure the rules are properly refreshed. If the issue persists, it may be helpful to check with the hosting provider to confirm whether any server-level limitations or security rules could affect login-related rewrites.
Additionally, please ensure that no other security or login-related plugins are active on your website as multiple tools attempting to manage access rules simultaneously may lead to unexpected behavior.
Kind Regards,
Preslav Kenanov
