Custom Post Type Comments doesn’t list in WordPress Comment section

  • Mohammad mahdi aghakhani

    (@ememay)


    2 years, 5 months ago

    Hello Guys, I have a trciky question.

    I’m using JetEngine to create custom post type, when people comments on these custom post type pages, WordPress emails me, but I can’t see the comments on the WordPress dashboard!

    I donno why!

    There are some links in the email and when I click to show the comment management, it shows me an empty list.

    People are commenting and I cannot see them in the WP dashboard.

    Note: For default post types everything works find.

Viewing 1 replies (of 1 total)
  • Moderator bcworkz

    (@bcworkz)

    2 years, 5 months ago

    When you create a CPT, does JetEngine have a “supports” setting where you can specify what features the CPT supports, such as title, editor, comments, etc.?

    CPTs need to explicitly claim support for comments during registration for comments to work correctly. Depending on your theme, it’s possible for there to be partial support for comments even if not explicitly supported during registration. It’s incorrect to do so, but it happens.

    If there is no such setting for CPT creation, or comment support is set but it’s not working correctly, I suggest seeking further help through the dedicated support forum for JetEngine.

    Or you could remove the JetEngine registration and register your CPT with your own custom code. Be sure “comments” is one of the elements in the “supports” registration arg array.
    https://developer.ww.wp.xz.cn/reference/functions/register_post_type/

Viewing 1 replies (of 1 total)

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