Custom Shipping Provider (Failed)

  • Resolved patpayte

    (@patpayte)


    5 years, 1 month ago

    Hello, I’m stuck at the loading page on customising the shipping provider (Janio Asia) https://tracker.janio.asia/

    Any advise? the issue still persists even cached or reactivated the plugin.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Zorem

    (@zorem)

    5 years, 1 month ago

    Hi, we can’t replicate this issue, it might be a JS conflict with another plugin, you can deactivate all plugins and keep only AST and WooCommerce active and clear your browser cache and try again, then activate the other plugins one by one and check which one creates the conflict.

    Thread Starter patpayte

    (@patpayte)

    5 years, 1 month ago

    Hi, I did as per what your advised. but the issue still persists. I even tried deactivating all except Woocommerce but to no avail.

    Plugin Author Zorem

    (@zorem)

    5 years, 1 month ago

    Maybe check in incognito as we do not see any issue adding a custom provider.

Viewing 3 replies - 1 through 3 (of 3 total)

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