Hi gbell12 are you still experiencing this issue?
It was consistent at the time. I have not been using the plugin recently. What would you like me to test?
Can you try to install the plugin again and add some custom style. Make sure that if you have a cache plugin that you clear the cache both in the plugin and the browser. Also if it does not work with your current theme can you test a default WordPress theme like Twenty Fourteen?
If none of the above work can you disable all plugins except this one and carry out a test.
Let me know how you go.
Regards
Hi Stefan,
I accompanied my last bug report with a financial donation (please, everybody who gets some value out of this, please follow suit!).
This one, I’ll accompany with a demo video 🙂
[video src="https://dl.dropboxusercontent.com/u/17914213/slideshow_demo_for_stefan.ogv" /]
Hi I have watched your video, great information.
This is what I have done on my test environment. I go to custom styles tab, I click on Dark Customize link which produces a copy of the style. The name given to the new style is New – Dark as you mentioned in your video.
I don’t make any changes, I simply click on Save Changes button. So now I have a “new Custom stylesheets added New – Dark”
Next I click on Delete to delete the new custom style added. A pop up window is displayed with the following message Are you sure you want to delete this custom style?… I click on OK and the custom style is deleted I then click again on Save Changes button so that the deletion is completed. I refresh the window and in my website it is deleted. So I was not able to produce your error. This was carried out in Firefox 31.0 version.
Which browser did you use?
Firefox 30, under Ubuntu.
Trying it with an empty Firefox profile in safe mode… same thing!
Well, now we have a mystery. Want me to send me a test version with some alerts and var_dumps sprinkled around?
Even blowing away the WordPress codebase – same thing.
Hi gbell12 make sure that you allow pop ups. Please see this URL I did some testing and added some screen dumps.
Regards
Ah, you’re “Manuel”! Sorry for calling you “Stefan” in the video. Stefan’s the original creator and you help with with maintenance and support now?
I get the pop-up… but wasn’t hitting “Save Changes” as you must have seen in the video.
I hope you’ll agree it’s not exactly obvious that must be done since “delete” makes it look like the deletion already happened. Perhaps a checkbox instead? The way deleting posts or pages works. Check mark it for deletion, then hit “Save changes”. Much more obvious, especially if “Save changes” is called “Apply”.
And there’s still the issue shown in the video of a duplicated style becoming empty…
Hi gbell12, @stefan is the plugin’s developer I am just simply helping when ever I can ;).
I will test the duplicate style becoming empty. I will keep you inform.
Hi I just carried out a test.
I can confirm that when I click on custom styles tab, then I click on Dark Customize link which produces a copy of the style. The name given to the new style is New – Dark. I click on Save Changes button the style is not empty even if I refresh the browser as per your instructions above in the video.
Regards
But you saw it happen to me in the video, right? So you tell me 🙂
Yes I saw your video and it did happen as you mentioned however I carried out the same task on my production server locally in running Xampp and Windows 7 sp1 and it works. Also running Firefox 31.0.
Have you tried to use a different browser?
Can’t get it to go on Chrome. I guess you can just wait to see if other users have the same error.
Cheers for the support.
