custom tabs frozen. Cannot activate

  • Resolved beachcalsix

    (@beachcalsix)


    3 years, 11 months ago

    ​The custom tabs section is not working. Every time you edit them and try to save in any way, the screen freezes on “saving” and never changes. Other functions save normally. Editing regular tabs, profile, general and widgets all save normally.
    screenshot showing frozen save screen. Stays frozen endlessly.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Ador Rahman

    (@proguide365)

    3 years, 11 months ago

    Hello Youzify team!
    I got the same problem! Can you please help us?

    Plugin Author Youzify

    (@youzify)

    3 years, 11 months ago

    Hello @beachcalsix @proguide365,

    Thanks for reaching us!

    This feature is only available on Pro version.

    Please if you are using a pro version I recommend reaching our support team at our forum kainelabs.ticksy.com and our team will get this resolved quickly for you.

    Thanks for your understanding.

    Best Regards.

    Thread Starter beachcalsix

    (@beachcalsix)

    3 years, 11 months ago

    I recevied youzify with the olympus theme bundle that renews yearly. I tried inputting my purchase code but youzify will not recognize it or let me submit a ticket. How can I proceed?

    Plugin Support Youzify

    (@kainelabsteam)

    3 years, 11 months ago

    Hello @beachcalsix

    The Youzify file you found inside Olympus or any other themes, consider as a Free version. You only can purchase a PRO version directly on our official page at CodeCanyon. 🙂

    Best Regards, KaineLabs Team.

    Thread Starter beachcalsix

    (@beachcalsix)

    3 years, 11 months ago

    Ok, I see. Olympus advertises it as a bulk purchase as though users are receiving the pro version so I was confused. Thank you for the information 🙂

    Plugin Support Youzify

    (@kainelabsteam)

    3 years, 11 months ago

    Hello @beachcalsix

    Thank you very much for your understanding 🙂

    Best Regards, KaineLabs Team.

Viewing 6 replies - 1 through 6 (of 6 total)

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