Hi sandeepmelwan you might want to create a support ticket.
Thank you
I want solution of this problem not like of premium support. kindly give solution of custom ticket no. generation for all the users who contact with us.
Thanks
Hi sandeepmelwan I have sent a message to Mike Challis the plugin author.
Kind regards
There is no built in feature for that, but here is a solution you can use
How to add an incremental number in subject for a Ticket #, Entry #, etc.
http://www.fastsecurecontactform.com/incremental-number-in-subject
If you want something different, you would have to hire a programmer, as my time is too limited because of the work I do. I can recommend one if you ask.
Mike
Thanks for support.
now admin got the ticket no. for every enquiry, but we want to attach this ticket no. to the reply mail to user who send enquiry.
kindly write something about this.
I have to add a filter for altering the subject for the autoresponder. It will be in the next update, then a custom function can be added, similar to the function I linked above. I will update that same page when the new filter and function for autoresponder is available.
OK update to the latest version 4.0.37 or higher, then use the function on this page to add the ticket number to the subject of the autoresponder
http://www.fastsecurecontactform.com/incremental-number-in-subject
thanks
kindly update this and let me know when this will available.
I made a correction to the function on the page to fix the ticket number if using in both emails, just now. in case you downloaded it before, check again.
It works, I added it to my support form just now.
Thanks for the help issue has been resolved.
You are rockstar…………..
