custom_label

  • Resolved jusneale

    (@jusneale)


    1 week, 4 days ago

    Hi, Im using the pro version of your plugin and been through all your tutorials but Im still unable to get the custom_label_0 and custom_label_1 to show in the rules section.

    I have added them into the field mapping section fine but when I go to the rules to set up what I need they are not there. I have refreshed the feed, cleared the cache in the settings and I can see them when I open the feed export. However, they are not visible in the rules.

    Please help.

    Warm Regards

    Justin

Viewing 1 replies (of 1 total)
  • Plugin Support Fauzan Azizie

    (@fauzanade)

    1 week, 3 days ago

    Hi @jusneale,

    Since you mentioned you’re using the Pro version of the plugin, I’m not able to assist you here — the ww.wp.xz.cn support forum guidelines don’t allow support for commercial/premium products in this forum.

    Could you please open a ticket with our premium support team instead? You can do that here: https://adtribes.io/my-account/support/

    When you submit the ticket, it would help us get straight to a fix if you could include:

    • A screenshot of your field mapping showing custom_label_0 and custom_label_1.
    • A screenshot of the rules screen where they’re not appearing.
    • The feed type you’re working on (Google Shopping, Facebook, etc.). We’ll take it from there on the premium side.

    Thanks for understanding, and looking forward to helping you over on the AdTribes support portal!

Viewing 1 replies (of 1 total)

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