customer cancel order

  • evenbto

    (@evenbto)


    12 years, 1 month ago

    in the my account page->order history, i can not find any cancel order button. so how can a custoemr cancel a order, before the order is complete?

Viewing 2 replies - 1 through 2 (of 2 total)
  • wellebit

    (@wellebit)

    12 years, 1 month ago

    There is an option in the control panel: WooCommerce > Settings > Inventory > Hold Stock (minutes). This setting determines how long WooCommerce will hold an item in the checkout/payment process before canceling the order and displaying the message “Unpaid order cancelled – time limit reached”.

    Thus, the customer does not have to cancel the order, because the system will do this after some time automatically. There is no need for cancel button.

    Jonas Lundman

    (@jonas-lundman)

    12 years ago

    But the timer just works for pending status, riht? BACS on-hold, the timer never do anything, sadly.

Viewing 2 replies - 1 through 2 (of 2 total)

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