Customer email notification not send

  • Resolved ikrenz

    (@ikrenz)


    9 years, 1 month ago

    Hi Nikola,
    thank you for this Plugin. It is exactly what we need. The only problem is that the e-mail notifications are not sent to the customers after the appointment agreement. I selected “Send email to user: ✓”
    (Email notification to the admin and to the worker is sent.)

    I could not find a solution that works in the threads here. Can you help me please?

    Many thanks!
    Irma

Viewing 3 replies - 1 through 3 (of 3 total)
  • Nikola Loncar

    (@loncar)

    9 years, 1 month ago

    Hi @ikrenz,

    can you please tell me do you have custom field called Email? Also send from should have valid email too. Can you please tell me if there is something in the debug tab inside EA settings?

    Best regards,
    Nikola

    barthan028

    (@barthan028)

    9 years, 1 month ago

    Hi @loncar

    I have this same problem. I have custom field Email in my form and also send from have valid values.

    In debug tab I have following message:

    ———— ERROR #1 ————
    TYPE: MAIL
    ERRORS: {“wp_mail_failed”:[“You must provide at least one recipient email address.”]}
    ERRORS_DATA: {“wp_mail_failed”:{“to”:[“”],”subject”:”Reservation 2″,”message”:”<p>Oczekuje na maila<\/p>”,”headers”:[],”attachments”:[],”phpmailer_exception_code”:2}}
    ———- ERROR #1 END ——

    Many thanks!

    Bartosz

    Thread Starter ikrenz

    (@ikrenz)

    9 years, 1 month ago

    Hi @loncar,
    thank you very much. Now we have found the problem.
    We deleted the old custom field “Email” and added a new one. Now it works.

    Great Plugin – Thank you!
    Irma

Viewing 3 replies - 1 through 3 (of 3 total)

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