Customer Note font

  • Resolved tboy123

    (@tboy123)


    4 years, 4 months ago

    When I add the customer last note short code and increase the font size of the short code, it does not change when email is sent. All the other short codes I have used so far change fonts in the emails except customer notes.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author YayCommerce

    (@yaycommerce)

    4 years, 4 months ago

    Hi @tboy123 ,

    Did you select (blacken) the shortcode then choose size here please?
    http://prnt.sc/26cp086

    Thread Starter tboy123

    (@tboy123)

    4 years, 4 months ago

    Yes. When I send a test email, it is in the correct font and just says “note”. However, when I try it as a customer with an actual note, it is not the larger font that I made it to be. The shortcode is the larger font in the text editor section and on the template preview.

    Plugin Support Bruce

    (@ninjateamwp)

    4 years, 4 months ago

    Hi @tboy123 ,

    Thanks for the reply!

    So, please note that YayMail can help you set these parameters, but how its displayed/handled still depends on the different devices types and email viewer types across all devices.

    You can try to test with GMAIL web, because GMAIL web is one of the email viewers that handles stylings well.

    Thank you!

    Kind regards,
    -Bruce-

    Thread Starter tboy123

    (@tboy123)

    4 years, 4 months ago

    Hmmm. I have been using Gmail to test everything on mobile and desktop on Google Chrome. Any more thoughts?

    Plugin Support Bruce

    (@ninjateamwp)

    4 years, 4 months ago

    Hi @tboy123 ,

    Our developers acknowledged this case and it would be checked and fixed in coming updates.

    Cheers,
    -Bruce-

    Plugin Author YayCommerce

    (@yaycommerce)

    4 years, 4 months ago

    Hi @tboy123 ,

    We fixed it in the latest version, please update and try again.
    Thanks so much.

    Thread Starter tboy123

    (@tboy123)

    4 years, 4 months ago

    Looks like it is working. Thanks so much!

Viewing 7 replies - 1 through 7 (of 7 total)

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