Customer search

  • Resolved isabete

    (@isabete)


    9 months, 2 weeks ago

    Hi,
    Great job adding the customer search. One problem: I enabled the Customer Search check, and I see the search field. If I log into my site, I see it. However, if I log into my site without first entering edit mode, I no longer see it. Is there a parameter I can set in [ea_bootstrap] to enable the Customer search? Is it possible to change the Customer Search label to a different name? Thanks Regards

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Akshay A

    (@akshaycode1)

    9 months, 2 weeks ago

    Hi,

    Could you please share a screenshot or reference of the desired output you want to achieve, so we can review it and provide you with a swift solution?

    Thread Starter isabete

    (@isabete)

    9 months, 2 weeks ago

    Good morning, sure, here it is.

    I see it in edit mode, then I save the page and when I open the site it’s not there:
    [ea_bootstrap width = “800px” save_form_content = “0” layout_cols = “2” scroll_off=”true”]

    Plugin Support Akshay A

    (@akshaycode1)

    9 months, 2 weeks ago

    Hi,

    Thank you for sharing this. We have raised a GitHub ticket regarding your concern about changing the label of “Customer Search,” and it will be addressed in an upcoming update.

    Regarding your other concern, please note that this feature is available only for logged-in users and will not work after logging out. Could you please share a short video of the issue you mentioned? It would make it much easier for us to understand the situation.

    Thread Starter isabete

    (@isabete)

    9 months ago

    Good morning, I thought I was a registered user. But did you charge for this change?

    Thread Starter isabete

    (@isabete)

    8 months, 4 weeks ago

    Good morning, I expected this change to be made available. It doesn’t seem like such a niche option, but rather standard help with bookings. I hope it’s made available to all types of users. Best regards

    Thread Starter isabete

    (@isabete)

    8 months, 2 weeks ago

    Hi, you told me that to access the customer search field when I’m offline, I need to register. Can you tell me how to do this, please? Thanks as always. Bye

    Plugin Support Akshay A

    (@akshaycode1)

    8 months, 2 weeks ago

    Hi, please note that this feature is available only for logged-in users and will not work after logging out. Could you please share a short video of the issue you mentioned?

    • This reply was modified 8 months, 2 weeks ago by Akshay A.
    Thread Starter isabete

    (@isabete)

    8 months, 2 weeks ago

    Good morning,
    I beg your pardon, but why is this feature only available to only for logged-in users?
    I don’t understand?
    Do I need the premium extension to use it logging out ? why ?
    thanks

    • This reply was modified 8 months, 2 weeks ago by isabete.
    Thread Starter isabete

    (@isabete)

    8 months, 2 weeks ago

    Good morning

    • This reply was modified 8 months, 2 weeks ago by isabete.
Viewing 9 replies - 1 through 9 (of 9 total)

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