Hi @noctura400,
Thanks for reaching out about this, I can see you’d like to prevent customers from cancelling their own subscriptions, and I’ll guide you through what’s possible here.
By default, WooCommerce Subscriptions allows customers to cancel their subscriptions from their account for flexibility and compliance reasons. There isn’t a built in setting to completely disable this option from the admin area.
That said, you can control this behavior using custom code to remove the cancel action. Here’s a guide that walks through modifying subscription actions via code: https://woocommerce.com/document/subscriptions/develop/filter-reference/
Specifically, you would use a filter like wcs_view_subscription_actions to unset the cancel option. This would require adding a snippet to your site, ideally via a child theme or a custom plugin.
If you’re not comfortable adding code, you may want to work with a developer to safely implement this change.
Since there’s been no recent activity on this thread, I’m marking it as resolved. Don’t hesitate to start a new thread if you need help in the future.
