Customization not possible

  • Resolved ibzh

    (@ibzh)


    1 year, 2 months ago

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    TypeError: Cannot read properties of undefined (reading ‘analytics’)
    at .../woocommerce/assets/client/admin/app/index.js:2:214813
    at .../woocommerce/assets/client/admin/data/index.js:2:145748
    at .../woocommerce/assets/client/admin/data/index.js:2:146825
    at .../woocommerce/assets/client/admin/data/index.js:2:143638
    at .../woocommerce/assets/client/admin/data/index.js:2:143638
    at .../woocommerce/assets/client/admin/data/index.js:2:144863
    at Lo (.../woocommerce/assets/client/admin/app/index.js:2:215737)

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author kuldipzorem

    (@kuldipzorem)

    1 year, 2 months ago

    Hi @ibzh,

    The error log you shared doesn’t appear to be related to our plugin.
    Let me know if you need any further assistance with our plugin.

    Thanks,
    Kuldip

    Thread Starter ibzh

    (@ibzh)

    1 year, 2 months ago

    If this is your plugin since the last woocomerce it actually crashes I can’t personalize I have woocomerce rollback

    Plugin Author kuldipzorem

    (@kuldipzorem)

    1 year, 2 months ago

    Hi @ibzh,

    Could you please share more details about the issue you’re experiencing with our plugin—such as screenshots or a screen recording? This will help us better understand the problem and provide more effective assistance.

    Thanks,
    Kuldip

    Jarmo

    (@kassikoff)

    1 year, 2 months ago

    Have the exact same problem when clicking customize button to customize email texts. May be the reason of wordpress version update to 6.8

    View post on imgur.com
    Plugin Author kuldipzorem

    (@kuldipzorem)

    1 year, 2 months ago

    Hi @ibzh @kassikoff,

    We’ve released a new version 1.7.3 with the issue fixed. Please update it in your store at your earliest convenience.

    Let me know how it works for you!

    Thanks,
    Kuldip

    Jarmo

    (@kassikoff)

    1 year, 2 months ago

    Now it works, but doesn’t let me send test email, the button keeps on loading after hitting send.

    Plugin Author kuldipzorem

    (@kuldipzorem)

    1 year, 2 months ago

    Hi @kassikoff,

    I wasn’t able to replicate the issue where the button keeps loading after hitting “Send.” Could you please share some screenshots or a screen recording of the issue so I can take a closer look?

    Thanks,
    Kuldip

    Jarmo

    (@kassikoff)

    1 year, 2 months ago

    When you customize the email texts and colors and try to send test email from the bottom left corner it keeps loading but not sending the email, (used the correct email address)

    View post on imgur.com
    Plugin Author kuldipzorem

    (@kuldipzorem)

    1 year, 2 months ago

    Hi @kassikoff,

    I believe the issue is related to the email content. I noticed an error in the email, which is likely preventing it from being sent. Could you please resolve the error and try sending the email again?

    Thanks,
    Kuldip

Viewing 9 replies - 1 through 9 (of 9 total)

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