• Hi team,

    When I finished the live-preview and published a customization, the url in address bar will be something like:
    https://myblog.example.com/blog/?customize_changeset_uuid=4b375004-617c-47f0-b381-206d12651c4c

    In that case, when I hit the “Customize” button again, it will report error:
    Something went wrong.
    This changeset cannot be further modified.

    I encountered the same issue a few months back and I resolved it by completely reinstalling WordPress. This time, I decided not to re-install as I already have quite many posts.

    So I troubleshoot it, by inserting some codes in wp-admin/customize.php, and I can see something like this:
    ——————————————————————————–
    $wp_customize->changeset_post_id(): 506
    $wp_customize->changeset_uuid(): 4b375004-617c-47f0-b381-206d12651c4c
    /***************************************************/
    if ( in_array( get_post_status( $changeset_post->ID ), array( ‘publish’, ‘trash’ ), true ) ) {
    $changeset_post->ID: 506
    get_post_status( $changeset_post->ID ): trash
    Something went wrong.
    This changeset cannot be further modified.

    Customize New Changes
    ——————————————————————————–

    I can not go further hence come here to ask for help.

    I am using “Click” theme, not sure if the theme itself is related as I did not try other themes (as I only like this one).

    What I have done:
    1. I have using some plugins like “Advanced Database Cleaner” or “WordPress Reset” etc to clean up wp_options table, but still have this problem.
    2. If I manually changed the url to https://myblog.example.com/blog, and then click “Customize” button, it will work, it seems can not work when customize_changeset_uuid is set on the url.

    Pls guide me how can I troubleshoot further.

    Thanks,
    HoHo

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Disable your theme and enable a default Twenty-something theme and see if problem persists. If not, contact your theme’s developer to see if there is a fix. https://ww.wp.xz.cn/support/theme/click

    Thread Starter hohozhao

    (@hohozhao)

    Hi Jay,

    I just tried twenty-seventeen theme, the “bug” did not happen, as when I clicked on the “X” button at top-left corner of Live-Preview, I saw the url changed back to https://xxxx/xxx without trailing customize_changeset_uuid=xxxx set.

    Do you know how can I troubleshoot why there is a trailing customize_changeset_uuid=4b375004-617c-47f0-b381-206d12651c4c (in my example)?

    Thanks,
    HoHo

    Thread Starter hohozhao

    (@hohozhao)

    I found the “X” button is just a link:

    
    <a class="customize-controls-close" href="https://xxxx/xxxx/?customize_changeset_uuid=c1276f53-c366-4a0e-9110-cac04aa7b17b">
    span class="screen-reader-text">Close</span></a>
    

    Don’t now which JS set it up.

    • This reply was modified 7 years, 11 months ago by hohozhao.
    • This reply was modified 7 years, 11 months ago by hohozhao.
    • This reply was modified 7 years, 11 months ago by hohozhao.
    • This reply was modified 7 years, 11 months ago by hohozhao.
    • This reply was modified 7 years, 11 months ago by hohozhao.

    Must be the result of a plugin or theme related error –

Viewing 4 replies - 1 through 4 (of 4 total)

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