Customize menu not saving?

  • Resolved sagalaga

    (@sagalaga)


    1 year, 2 months ago

    Hello! I installed WP Multilang today, so I’m a beginner here but liking it so far.

    I’m having some problems with saving custom CSS code.

    When I go to “Customize” -> “Additional CSS” I can make changes, and the publish button seems to work. But when I reload the site, the changes are not saved. I tried changing other things in the “Customize” panel, but they are also not saving properly.

    I’m using the Twenty Twenty-One theme and I tried deactivating other plugins. This error appeared right after installing WP Multilang.

    Do you know how I can fix this? Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Akshay A

    (@akshaycode1)

    1 year, 2 months ago

    Hi,

    Thank you for reaching out to us. We tried to replicate the issue on our end but couldn’t find any problems. Could you please specify any error coming on console or network? Sharing a short video would help us understand the issue better and provide you with a quick resolution.

    • This reply was modified 1 year, 2 months ago by Akshay A.
    • This reply was modified 1 year, 2 months ago by Akshay A.
    Thread Starter sagalaga

    (@sagalaga)

    1 year, 2 months ago

    Thanks for trying to replicate the issue! Not sure where to find error messages, but here’s a video of what’s happening:

    Plugin Support Akshay A

    (@akshaycode1)

    1 year, 2 months ago

    Hi,

    We are currently looking into this concern and will provide you with an update soon. We kindly request your patience in the meantime.

Viewing 3 replies - 1 through 3 (of 3 total)

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