Customize page doesn’t work when Spectra plugin is active | ww.wp.xz.cn

Resolved gianma
(@gianma)

3 years, 8 months ago

Dear All,

I am no more able to update my website when Spectra plugin is active.
The page doesn’t stop to refresh.

How can I solve this issue? I already tried to roll back to a previous version or re-install the current one restarting the computer and cleaning both cache and cookies data.
Thank you
BR
Gianma

Viewing 4 replies - 1 through 4 (of 4 total)

BSF – Judith Pete
(@judith0)

3 years, 8 months ago

Hello Gianma,

Thanks for writing to us.

This is an issue that sometimes occurs due to an invalid menu item from the menu section as described in this support thread. Please check whether this may be the case from your end.

Please let us know how this goes.

BSF – Judith Pete
(@judith0)

3 years, 8 months ago

Hello @gianma,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Thank you!

Thread Starter gianma
(@gianma)

3 years, 7 months ago

Hi @judith0

I tried and I confirm you that the problem is now solved.

Many thanks for your precious support.
BR
Gianma

BSF – Judith Pete
(@judith0)

3 years, 7 months ago

Hello @gianma,

We’re glad this worked for you.

Regards.
Judith

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Customize page doesn’t work when Spectra plugin is active’ is closed to new replies.

4 replies
2 participants
Last reply from: BSF – Judith Pete
Last activity: 3 years, 7 months ago
Status: resolved