The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.
Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://ww.wp.xz.cn/support/article/debugging-in-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.
In both cases you should be able to see what the cause is in the logfile.
Hello @evanso2016, I am not sure what steps you have taken so far. But if I were there and started from scratch. I tried with the following.
Try 1: Deactivate all the plugins and try again. If the issue is resolved, then it likely comes from the plugins.
Try 2: Change the themes and clear cache. If solved, then the issues comes from the theme.
In most cases, a critical error comes from either themes or plugin conflicts. If not, the issue is critical and requires moving the debugging to a different location. From now on, this will be a bit technical.
Try 3: Enable debug log and check the debug file. There, you might get some information related to the error. Add the following code to the wp-config file. You will get it in the public_html file in cPanel.
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
Try 4: Increase PHP and Memory limit. This might be an issue for some of the themes/plugins.
Try 5: Since you can access the admin panel, I believe there’s no issue related to malware. Still, you can scan your site and check the users; you must use the plugin.
If the above none of them works, talk to an expert in WordPress fields. Good luck.
