Customizer gives error

  • Resolved gunsela

    (@gunsela)


    5 years, 8 months ago

    Hey there. I am having problem after i activated the plugin. I cant access to e-mail customizer or theme customizer after activation.

    /home/calandha/public_html/wp-content/plugins/woo-advanced-shipment-tracking/includes/customizer/custom-controls.php line 7 E_COMPILE_ERROR

    Cannot declare class WP_Customize_Heading_Control, because the name is already in use

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  • Plugin Author Zorem

    (@zorem)

    5 years, 8 months ago

    Hi @gunsela,

    We checked this but we can’t replicate this issue. Maybe you have a conflict with some other plugin. Please deactivate all other plugins temporally, keep the AST and WC active, see if the issue is resolved, then activate all the other plugins one-by-one and try again after each time you activate a plugin until you find the plugin that creates the conflict.

    Thanks,

    Thread Starter gunsela

    (@gunsela)

    5 years, 8 months ago

    I fixed it by changing my php version and server type to CGI. Thanks for help ^^

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