Customizer in theme error

  • kdorm

    (@kdorm)


    8 years, 10 months ago

    Moesia Theme version 1.39
    Having disabled and enabled all plug-ins one by one I’ve discovered that the Gmail SMTP plug-in is causing the following error message to appear in Customizer (instead of the live preview).

    “Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.”

    Is there any suggested resolution for this problem?

Viewing 1 replies (of 1 total)
  • Plugin Author Noor Alam

    (@naa986)

    8 years, 10 months ago

    Hi, There is no fatal error in the plugin as far as I’m concerned. An Internal server error can be a little tricky because it doesn’t show exactly what caused the error. However, the error is logged on the server level. So your web host should be able to tell you what triggered this error.

Viewing 1 replies (of 1 total)

The topic ‘Customizer in theme error’ is closed to new replies.