Customizer issue with plugin activated

  • melabyte

    (@melabyte)


    6 years, 11 months ago

    Hello,
    I have an issue with this plugin. When it’s active, the Customizer in WordPress does not work, I can’t see any setting and I get randomly error 500 (in Customizer section, if I try to refresh). I deactivated the plugin, and everything works.
    Could you help me please?

    WP version 5.2.1
    Plugin version 2.9.15

    Melania

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  • Pratik Jain

    (@pratik-jain)

    6 years, 11 months ago

    Hi @melabyte

    It looks like that there is something at your end. I have checked the same thing at my end and everything is working fine.

    As per your response, “I can’t see any setting and I get randomly error 500” means the error is coming sometime and sometime page is working properly right?

    EDD plugin does not interact anything with WordPress Customizer Section.

    Maybe there is a PHP memory limit issue. Can you please check the memory limit of your server from WordPress > Tools > Site Health > Info > Server. You can see your serer details there.

    You can add below line in WordPress config.php file also just above this line “That’s all, stop editing!”
    define( 'WP_MEMORY_LIMIT', '256M' );

Viewing 1 replies (of 1 total)

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