Hello @giannisdigitup,
Thank you for sharing the details.
I understand the issue you are encountering. I will pass your feedback along to our development team so they can review it and consider a fix in a future update.
We appreciate you bringing this to our attention.
Best regards,
Nafiz | Kirki Support Team
Hello,
I updated the plugin to the newest version and I get a new error now https://prnt.sc/1zLCYoxR8GON
Can you please fix it as soon as possible?
Thanks!
Hello @giannisdigitup,
I hope your previous issue has been resolved with latest version of the plugin. Regarding new error you are experiencing, we are currently unable to reproduce it on our end. To help us investigate further, could you please provide the following details:
- Your WordPress version
- The theme you are using
- A list of all active plugins
Once we have this information, we will look into the issue more closely.
Thank you for your cooperation.
Hello,
I see that you have released a new version of the plugin. Is it safe to upload? Will it fix my problem?
Thanks!
Hello @giannisdigitup,
Thanks for sharing the information.
We have tested the latest version on our end and issue is not reproducible. It appears to be environment specific rather than a bug in Kirki. Could you please try the following checks?
- Temporarily disable caching or minification and see if the issue disappears.
- Check the browser console/network tab to confirm that
wp-color-picker.js is loading properly.
- Test with only Kirki and default WordPress theme enabled. If the issue no longer occurs, another plugin or theme is likely causing a conflict.
Let me know how it goes.
Hello,
I disabled the caching plugin and I do not see the js in the console. https://prnt.sc/ChCnRFWOoF3D
Hello @giannisdigitup,
Thank you for the update. After deactivating caching plugin, could you please confirm if the issue still appears?
Hello,
Yes, check the screenshot I added via link.
Hello @giannisdigitup,
Could you please test with only Kirki plugin and customizer supported default WordPress theme?
Let me know the results.
I will after getting a staging site.
