Customizer not working

  • Resolved jens1a

    (@jens1a)


    9 years, 3 months ago

    Hi,

    I just installed the plugin. It shows up in the customizer, but whatever I change and save, the form stays the same.

    I am using the plugin with the Generate Press template.

    Is this a problem of the plugin or am I doing something wrong?

Viewing 7 replies - 1 through 7 (of 7 total)
  • saulmayo

    (@saulmayo)

    9 years, 2 months ago

    When activating cf7 customizer in wp4.7.3 the page stops responding

    Plugin Author Ahmad Awais

    (@mrahmadawais)

    9 years, 2 months ago

    Strange! I will have a look at it again. Works fine at my end. Can you tell me the plugins you have installed, other than this one?

    Plugin Author Ahmad Awais

    (@mrahmadawais)

    9 years, 2 months ago

    I just tested the plugin again on a new install and everything is working fine. One of your plugins or the theme is causing it to not work. Deactivate all of them and reactivate one by one to find the culprit.

    saulmayo

    (@saulmayo)

    9 years, 2 months ago

    I have WP4.7.3

    With all the plugins disabled and only activate the cf7 customizer and the page stays in ERROR 500

    It forces me to delete the folder of the cf7 customizer plugin so that it works again

    • This reply was modified 9 years, 2 months ago by saulmayo.
    Plugin Author Ahmad Awais

    (@mrahmadawais)

    9 years, 2 months ago

    Strange, I am able to work with the plugin and so does 8K other people. What do you think could be causing it at your end? Since I have no control, I can’t really predict that. Could maybe use it on another site and report back?

    saulmayo

    (@saulmayo)

    9 years, 2 months ago

    You’re right, thanks for your dedication.

    I installed it in another wp with the same features and works well.

    In which I fail and uninstalled all the plugins minus the cf7 and still fail, I do not know what happens to it but it is wp problem.

    Again, thanks.

    Plugin Author Ahmad Awais

    (@mrahmadawais)

    9 years, 2 months ago

    Must be hosting related. Contact them 🙂

    BTW a 5-star review never hurts https://ww.wp.xz.cn/support/plugin/cf7-customizer/reviews/?filter=5

    Cheers!

Viewing 7 replies - 1 through 7 (of 7 total)

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