Customizer not working

  • Resolved Kathy

    (@wpzones)


    6 years, 10 months ago

    Hello

    Customizer not working for me when updating the plugin. When I disable this plugin customizer works fine.

    You should look at this issue.

    I’m using genesis framework.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author DannyCooper

    (@dannycooper)

    6 years, 10 months ago

    Hi @wpzones 👋

    Could you please share which other active plugins you have installed?

    Thanks

    • This reply was modified 6 years, 10 months ago by DannyCooper.
    Thread Starter Kathy

    (@wpzones)

    6 years, 10 months ago

    Hi

    Thanks for very quick response.

    Here is rest of the plugin lists:

    1. Akismet Anti-Spam

    2. All In One SEO Pack

    3. Autoptimize

    4. Classic Editor

    5. Code Snippets

    6. Edit Author Slug

    7. Genesis Simple Edits

    8. Host Google Fonts Locally

    9. Jetpack by WordPress.com

    10. Markup (JSON-LD) structured in schema.org

    11. ShortPixel Image Optimizer

    12. UpdraftPlus – Backup/Restore

    13. Very Simple Contact Form

    14. WP YouTube Lyte

    Thanks

    Plugin Author DannyCooper

    (@dannycooper)

    6 years, 10 months ago

    Hi @wpzones,

    We’ve cloned your plugin setup, but we’ve been unable to replicate the error. Could you please do the following:

    – Navigate to Tools → Site Health
    – Click the ‘Info’ Tab
    – Click ‘Copy site info to clipboard’
    – Paste the results into this thread

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

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