Customizing email

  • ninako

    (@ninako)


    10 years ago

    Hi,

    I installed and customized this plugin, everything is working fine except for mail customization :

    -For the admin the mail customization don’t apply (just all the infos for the appointment with a blue and white display).

    -For the user the infos are the one I put in but no line feeds at all so it’s a bit messy…

    Also not sure I get the categories right (who receives what).
    Client seems to receive what I put in “pending”
    No one seems to be receiving the “canceled” customized mail (only a brief notification not what I put in)
    I never received anything from the “reservation” and “confirmation” section.

    Can you help me see a bit clearer through that please?

    Thx in advance,

    Ninako.

    https://ww.wp.xz.cn/plugins/easy-appointments/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Nikola Loncar

    (@loncar)

    10 years ago

    Hi Ninako,

    There is no option for styling admin email. It is send as is. 🙁

    For visitor emails you can use HTML elements for styling. For example if you want to brake line use <br> element at end of line etc.

    I have just tested all status changes and email are send fine. Make sure to mark checkbox Send email notification.

    Best regards,
    Nikola

    Thread Starter ninako

    (@ninako)

    10 years ago

    Noted, thanks!

    One last thing though : I understand it’s possible to submit reservation requests to confirmation (I want to be able to accept or refuse clients cause I might receive non-serious appointments requests…)

    How can I do that? Is it possible to add a confirmation/cancelling link in the admin mail?
    I suppose I will also have to keep the “Make reservation at moment user select date and time!” option unchecked?

    Best regards and thanks for your answers.

    Nina.

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: ninako
  • Last activity: 10 years ago
  • Status: not resolved