[cuw_fbt] shortcode not working

  • Resolved moobyte99

    (@moobyte99)


    1 year, 5 months ago

    Hi,

    Yet another thread where the shortcode does not work when trying to build a custom product page.
    The actual function works but only when using the standard product page and not having to use a shortcode.

    I can see this is a common problem…

    Why can’t you just create a guide on how to fix this? I have searched and searched for a resolution and really did not want to have to email support… you should put up a guide somewhere…

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support akshayathangaraj

    (@akshayathangaraj)

    1 year, 5 months ago

    Hi,

    Thank you for reaching out and sharing your concern.

    I understand how frustrating it can be to not find a resolution after searching extensively. To help address the shortcode issue you’re experiencing, could you please create a support ticket on our UpsellWP Support? This will allow our team to look into the problem in detail and provide you with the best possible solution.

    Looking forward to assisting you further!

    Best regards,
    Akshaya
    UpsellWP Support Team

    Thread Starter moobyte99

    (@moobyte99)

    1 year, 5 months ago

    Hi,
    have emailed you the staging site and temp admin access. hope this can get resolved asap as it does not inspire confidence in purchase the plugin. Ive tested with the max 5 dummy products the free version allows, but i want to be confident everything is bug free…

    having shortcodes not work makes me think there are probably other things that do not work once i delve into the premium and build multiple product queries/bundles/dependancies etc

    Plugin Support haripradeepa

    (@haripradeepa)

    1 year, 5 months ago

    Hi there,
    Thanks for the details provided.

    We will assign this to our developers and keep you updated via email. I hope this provides some clarity, and we kindly request a bit of time to address this.

    Thank you for your patience.

    Best regards,
    UpsellWP Team.

Viewing 3 replies - 1 through 3 (of 3 total)

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