Hello there,
I tried it on the certificate title field. It works fine to me. See this screenshot: https://cloudup.com/c-juG8ueQEl
Have you enabled UTF-8 encoding for your database?
https://www.a2hosting.com/kb/developer-corner/mysql/convert-mysql-database-utf-8
Regards,
Kharis
Thanks!
/etc/mysql/my.conf:
character-set-server = utf8mb4
collation-server = utf8mb4_general_ci
WP-config.php:
/** Database Charset to use in creating database tables. */
define(‘DB_CHARSET’, ‘utf8mb4’);
In Mysql:
MariaDB [DB]> SELECT @@character_set_database, @@collation_database;
+————————–+———————-+
| @@character_set_database | @@collation_database |
+————————–+———————-+
| utf8mb4 | utf8mb4_general_ci |
+————————–+———————-+
1 row in set (0.000 sec)
Website currently contains Czech characters (content)
ideas?
Hello there,
Ensure you’re running the latest version of QSM plugin. And check if your site’s server meets the minimum requirements as outlined in this page: https://ww.wp.xz.cn/about/requirements/
Regards,
Kharis
Field “Title” is ok. Czech characters (ìščřžýáíé) ok.

But, characters (ìščřžýáíé) in field %USER_NAME%, %USER_BUSINESS%, it is not inserted into the pdf file 🙁
You can try and see.
Thanks
Hello there,
I tested it again and use ìščřžýáíé in the name field. You are correct. There is an issue with it. I will report it to development team. We’ll fix it shortly. For other issues you find, you can use this bug reporting channel.
Regards,
Kharis