Hi @krzysa ,
I am glad to help, this could be an existing issue we are currently investigating. Do the thumbnails look pixelated? Are they showing a grey bar and seem to get just halfway trough the process?
If you could share a screenshot of they the thumbs look or share a link to a gallery that would help.
Please keep me posted
Thanks!
Thread Starter
krzysa
(@krzysa)
Thread Starter
krzysa
(@krzysa)
Hi,
I also have this problem with smaller photos on other websites.
X2 I also have this problem with smaller photos
Now the problem arises with images of any dimension. Is there a solution or am I looking for another plugin?
Hi
Please try adding the following to the wp-config.php file of your site
/*disable Imagick/
define('NGG_DISABLE_IMAGICK', TRUE);
We are trying to narrow down the issue to the imagick module version. After adding this, make sure to refresh any and all site cache. Then try adding a new gallery and see how the images come up.
Also you can create new thumbnails for the broken images from Manage Galleries, Open a gallery and then select the option to create new thumbs from the bulk actions or for each individual image.
Let me know how it went.
Thanks!
I have done some tests and the problem no longer appears. problem.
It has worked code in wp-config.php
Thank you so much!
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This reply was modified 1 year, 8 months ago by
patowins.
