Hi @mssbee
Can you share a link where this is happening?
You mentioned it was working previously, which indicates that an update may have caused the issue. Have you run a conflict test? Please do so using THESE instructions.
https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/
Please also go to Events>>Troubleshooting and click the copy to clipboard button. Paste the result into a secure note using 1ty.me paste the link here.
Thread Starter
mssbee
(@mssbee)
Thanks for your prompt reply. I see this problem happening on another site too. I will work through the troubleshooting methods you suggested and get back to you.
Hi @mssbee,
No worries, please do keep us posted. We’d be glad to help you out further.
Best,
Abz
Hey @mssbee, this thread has been inactive for a while, so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.
Cheers,
Abz