Are there any errors in the browser console?
Yes, it says – !Failed to load resource: the server responded with a status of 404()
Thanks
No. What file is it getting a 404 on? If this is really the link, then it appears one or more files may be missing. You might download a fresh copy of 5.8.6 and copy the extracted files up to your site or, better yet, update to 6.1.1.
Sorry, I’m not familiar with the browser console. I have tried to open the dashboard, and this is the error that comes up – although the dashboard does kind of open, but it’s not functioning correctly. Also, if I click on any of the text links that are showing instead of the dashboard, I get a ‘page not found’ error.
Please can you tell me how to update to a new version if I cannot access the dashboard?
Thank you for your time
See https://ww.wp.xz.cn/support/article/updating-wordpress/
Usually, step 1 is all that’s really required. But, backup first!
Thank you, I have tried that and it did not solve the problem, I was still unable to get to the admin page.
I’ve restored it back to the original version because after the upgrade I lost my backgrounds etc, and the site needs to be functioning.
Do you have any other ideas? I’m very stuck,
Thank you
Have you tried changing the theme to twentytwentyone?
I have just tried that, I renamed the 2021 folder to ‘Hello-Elementor’ and it’s the same problem.
I’m beginning to despair!
