Hi there,
It sounds like you don’t have administrator access privileges. If you’re using GoDaddy, please open a support ticket via the following URL so they can review and resolve the issue.
In the meantime, if you have multiple accounts, you can log in to check if any of them have administrator privileges.
https://www.godaddy.com/en-in/help/contact-us
Thank you
Thanks, Faisal.
Have I told you you’re the man, lately? 🙂
Hi @learningwp123,
Glad I could help! If you encounter any other issues with your WordPress site in the future, please consider opening a new ticket in the support forums. The community there is very helpful and can assist you further.
Good luck, and feel free to reach out if you need anything else!
Best,
Faisal
Hi @learningwp123,
In addition to contacting GoDaddy support, here’s a direct fix you can try yourself:
Option 1 — Fix via phpMyAdmin:
1. Login to GoDaddy cPanel → phpMyAdmin
2. Open your WordPress database → wp_usermeta table
3. Find your user ID, look for wp_capabilities meta_key
4. The value should be: a:1:{s:13:”administrator”;b:1;}
5. If it shows “subscriber” or “editor”, update it to administrator
Option 2 — Fix via wp-config.php:
Add this temporarily to wp-config.php:
define(‘RELOCATE’, true);
Option 3 — Add admin role via phpMyAdmin SQL:
Run this SQL query in phpMyAdmin (replace user_id=1 with your actual user ID):
UPDATE wp_usermeta SET meta_value=’a:1:{s:13:”administrator”;b:1;}’ WHERE user_id=1 AND meta_key=’wp_capabilities’;
This will restore full administrator access immediately. After logging back in successfully, remove the RELOCATE line from wp-config.php if you used Option 2.
Hope this helps!
Thanks, Md. Aminul Islam I’ll (carefully) give these a try.
For some reason, GoDaddy let me login from their site.
