Dashboard Not Working Properly

  • Chris

    (@mostlyclueless)


    9 years, 8 months ago

    I’m working on fixing a redirect problem that is being caused by a plugin. I’ve disabled all the plugins manually to get access to the admin panel. I rename the folder to get access to the plugins. I’ve been turning on the plugins one by one and verifying the site is still up. However, now I have a new problem where every tab on the dashboard takes me to the website instead of the page I’ve clicked on. For example, if I click on Pages, it goes to the site. If I click on plugins, it goes to the site.

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  • Moderator t-p

    (@t-p)

    9 years, 8 months ago

    Have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Not just your browser, but any op cache or content network cache as well such as Cloudflare. That will solve many weird JavaScript issues.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – resetting the plugins folder by FTP. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
    – switching to the unedited default Theme (Twenty Sixteen) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    – If all the above steps do not resolve the issue, then try MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Please read the Manual Update directions first.

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