Dashboard & Settings Not Loading

  • Resolved ioksotot

    (@ioksotot)


    7 months, 4 weeks ago

    Can’t access the dashboard and settings as they are not loading in my WordPress back end. Using WordPress 6.8.2 and Really Simple Security version 9.5.1. The background objects are there but no data is being loaded, just blank.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mark Amante

    (@markamante)

    7 months, 4 weeks ago

    Hi @ioksotot,

    Sometimes this is caused by a cached permalink structure. A quick fix is to go to Settings → Permalinks in WordPress and click Save (without changing anything). This refreshes the permalinks and often restores the Really Simple Security dashboard.

    Kinds regards, Mark

    • This reply was modified 7 months, 4 weeks ago by Mark Amante.
    Thread Starter ioksotot

    (@ioksotot)

    7 months, 3 weeks ago

    Hi Mark.

    Tried that, no change unfortunately, still has no data loading. Also tried deleting and reinstalling the app, still the same. I guess the next step would be to disable all my plugins and see if any of those are causing issues, do you know of any that conflict with Really Simple Security?

    Best wishes, Steve

    Thread Starter ioksotot

    (@ioksotot)

    7 months, 3 weeks ago

    Resolved this, disabled all plugins and activated one-by-one until I found that the Injection Guard plugin was the cause of the issue. I have swapped to another firewall and can now access the dashboard without any issues – thank you for your help!

    Plugin Support Mark Amante

    (@markamante)

    7 months, 3 weeks ago

    Hi @ioksotot

    Great to hear you got it sorted! 🎉
    Thanks for sharing the cause, this will definitely help others who run into the same issue.

    Kind regards, Mark

Viewing 4 replies - 1 through 4 (of 4 total)

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