• Resolved emi11

    (@emi11)


    Hi,

    Dashboard updates button redirects to a page that says this page doesn’t seem to exist.

    Can anyone help with any suggestions on what the issue might be and how to fix it.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator bcworkz

    (@bcworkz)

    The Updates admin menu item should be taking you to wp-admin/update-core.php. Ensure this is what’s trying to be done.

    Via FTP or your hosting file manager, verify wp-admin/update-core.php actually exists and has appropriate permissions. Usually 644, but sometimes 664. Also look for any .htaccess files in root installation or /wp-admin/ that might have a directive restricting access.

    Thread Starter emi11

    (@emi11)

    @bcworkz thank you for your reply. The issue is now fixed. We had malware, Dashboard working fine now after clean up.

    Thanks again!

    • This reply was modified 2 years, 11 months ago by emi11.
Viewing 2 replies - 1 through 2 (of 2 total)

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