• Resolved ab1994

    (@ab1994)


    Hello!

    After we switch on your plugin, it uses 200% of our server database, when we switch it of it calms down, but we are sure that its your plu=ging which cause this problem. Please could you check and help us fix this issue? There you have screen shot of serever CPU usage and its growing all the time. there is like nonstop qeuery.

    https://prnt.sc/ao16mzvPtele

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter ab1994

    (@ab1994)

    As you can see database usega never stops, only when i switch off plugin. After i restart its start using cpu 200% -280% than crashes our website

    https://prnt.sc/IYE9Ij6Qenkt

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    please keep this plugin deactivated

    Thread Starter ab1994

    (@ab1994)

    Should we wait something?

    will this issue be fixed?

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    There is a possibility this issue occurred on your server with some settings, nobody else reported it yet. It can only be fixed if it can be reproduced.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I have released a new version, in which you will see a table under the crons tab. I doubt, somewhere cron job scripts maybe being triggered without your consent or you set it with the wrong values. Because only cron job scripts wrong values can engage the database crazily, nothing else. Anyways, with the latest improvement, you will be able to allow/reject the cron request after verification if it is your hosting server IP or an anonymous request is trying to engage you.

    Thread Starter ab1994

    (@ab1994)

    Hello!

    i updated, but dont see any changes

    https://prnt.sc/SBweenFakkqg

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    try to run this Cron by using any of these urls, you will a block

    Thread Starter ab1994

    (@ab1994)

    Hello!

    we got that block, but nothing changed, your plugin still uses our database even when we do not allow cron job.

    https://prnt.sc/aptwYAuVLxY5

    https://prnt.sc/rkNODBF6BZsC

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    you suggest something because I am not receiving this kind of complaints about this plugin yet

    Thread Starter ab1994

    (@ab1994)

    Crazy service, okey i understand, we will change plugin, customer service is terrible.

    Thanks for nothing!

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Are you using it’s premium version? If yes, then please contact through the email instead for support. If you are using the free version then you are not a customer but a user, and you can equally participate in this plugin as it’s an open source solution.

    Thread Starter ab1994

    (@ab1994)

    Like i said worst support ever, we are changing plugin.

Viewing 12 replies - 1 through 12 (of 12 total)

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