• amine855

    (@amine855)


    Hello everyone,

    I Hope you are keeping well.
    I am facing an issue with my wordpress website that is using ultimate memeber in the signup forum. The issue is phone number, first name, last name or country are required fields, but the data is getting lost somewhere. At first I thought It was an issue from Wcommerce I posted there and they adviced me to post the issue here.

    For the link to the page, both signup and login are on the same route, please check the singup page, it’s where the issue happening.

    Here is the system report information : https://pastebin.com/r8G3XSrG

    I would appreciate it if anyone can help.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • missveronica

    (@missveronicatv)

    @amine855

    HTML comment from your page:

    <!– Cached by WP-Optimize (gzip) – https://getwpo.com – Last modified: 2025-05-27 12:06 (UTC:3) –>

    Try to deactivate caching by the “WP-Optimize” plugin for the UM pages.

    https://docs.ultimatemember.com/article/1595-caching-problems

    Thread Starter amine855

    (@amine855)

    Hi @missveronicatv , thank you for your comment. I did remove the plugin completely. I will test things out and get back to you.

    Best regards.

    Plugin Support Yurii

    (@yuriinalivaiko)

    Hi @amine855

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂

    Regards

    Thread Starter amine855

    (@amine855)

    Hi @missveronicatv @yuriinalivaiko I hope you are keeping well,
    I was testing things the last week. We had like +20 registration until like the 15th or something we started to notice missing data. I disabled cache from cloudflare as well besides deleting the plugin.



    Thank you, Regards.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Data missing from required Fields in singup’ is closed to new replies.