Data not gathered
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Hi, i have installed site kit 2 months ago on 3 of my sites and it worked fine. Then I uninstalled it on all of them and even removed leftover data from database. Now when i install, the plugin is connected to google account but no data is seen.
Please help.
Regards
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@bheem Thanks for opening a support topic. It may take time for data to start appearing within your Site Kit dashboard.
Can you inform me whether there are any notices appearing within your Site Kit dashboards, such as a “Analytics Gathering Data” message?
If you want to share your Site Health information I can confirm everything is setup as it should be from the plugins side.
Hi James, I did install the plugin more than 2 days ago, still the data is not seen. Previously i could see the data quite quickly.
Here is the site info as you requested.
### wp-core ### version: 5.4.1 site_language: en_US user_language: en_US timezone: America/New_York permalink: /%postname% https_status: true user_registration: 0 default_comment_status: open multisite: false user_count: 1 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /home/mindcont/domains/mydomain.com/public_html wordpress_size: 39.67 MB (41601756 bytes) uploads_path: /home/mindcont/domains/mydomain.com/public_html/wp-content/uploads uploads_size: 26.13 MB (27399537 bytes) themes_path: /home/mindcont/domains/mydomain.com/public_html/wp-content/themes themes_size: 3.58 MB (3756542 bytes) plugins_path: /home/mindcont/domains/mydomain.com/public_html/wp-content/plugins plugins_size: 36.25 MB (38010613 bytes) database_size: 5.72 MB (5996544 bytes) total_size: 111.36 MB (116764992 bytes) ### wp-dropins (1) ### advanced-cache.php: true ### wp-active-theme ### name: GeneratePress Child (generatepress_child) version: 0.1 author: Tom Usborne author_website: https://tomusborne.com parent_theme: GeneratePress (generatepress) theme_features: automatic-feed-links, post-thumbnails, post-formats, woocommerce, title-tag, html5, customize-selective-refresh-widgets, align-wide, responsive-embeds, custom-logo, menus, editor-style, widgets theme_path: /home/mindcont/domains/mydomain/public_html/wp-content/themes/generatepress_child ### wp-parent-theme ### name: GeneratePress (generatepress) version: 2.4.2 author: Tom Usborne author_website: https://tomusborne.com theme_path: /home/mindcont/domains/mydomain.com/public_html/wp-content/themes/generatepress ### wp-themes-inactive (1) ### Twenty Twenty: version: 1.2, author: the WordPress team ### wp-plugins-active (9) ### Ad Inserter: version: 2.6.8, author: Igor Funa Amazon Link Engine: version: 1.3.7, author: GeoRiot Networks, Inc. Antispam Bee: version: 2.9.2, author: pluginkollektiv Block Bad Queries (BBQ): version: 20200319, author: Jeff Starr GP Premium: version: 1.10.0, author: Tom Usborne Perfmatters: version: 1.5.2, author: forgemedia Rank Math SEO: version: 1.0.42.3, author: Rank Math Site Kit by Google: version: 1.7.1, author: Google WP Rocket: version: 3.5.0.3, author: WP Media ### wp-media ### image_editor: WP_Image_Editor_GD imagick_module_version: Not available imagemagick_version: Not available gd_version: bundled (2.1.0 compatible) ghostscript_version: unknown ### wp-server ### server_architecture: Linux 3.10.0-1062.9.1.el7.x86_64 x86_64 httpd_software: LiteSpeed php_version: 7.4.4 64bit php_sapi: litespeed max_input_variables: 1000 time_limit: 60 memory_limit: 256M max_input_time: 60 upload_max_size: 32M php_post_max_size: 32M curl_version: 7.29.0 NSS/3.44 suhosin: false imagick_availability: false htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 10.4.12-MariaDB client_version: mysqlnd 7.4.4 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/mindcont/domains/mydomain.com/public_html/wp-content WP_PLUGIN_DIR: /home/mindcont/domains/mydomain.com/public_html/wp-content/plugins WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: 1 CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable ### google-site-kit ### version: 1.7.1 php_version: 7.4.4 wp_version: 5.4.1 reference_url: https://www.mydomain.com amp_mode: no site_status: connected-site user_status: authenticated active_modules: site-verification, search-console, analytics, pagespeed-insights required_scopes: openid: ✅ https://www.googleapis.com/auth/userinfo.profile: ✅ https://www.googleapis.com/auth/userinfo.email: ✅ https://www.googleapis.com/auth/siteverification: ✅ https://www.googleapis.com/auth/webmasters: ✅ https://www.googleapis.com/auth/analytics: ✅ https://www.googleapis.com/auth/analytics.readonly: ✅ https://www.googleapis.com/auth/analytics.manage.users: ✅ https://www.googleapis.com/auth/analytics.edit: ✅ search_console_property: https://www.mydomain.com/ analytics_account_id: 1262•••• analytics_property_id: UA-1262•••••• analytics_profile_id: 7178•••• analytics_use_snippet: yes@bheem Everything looks fine from the plugin setup perspective, although I haven’t tested all the plugins you have active for compatibility.
While it may be a matter of waiting in order to rule out a plugin conflict can you open a browser incognito window and temporarily deactivate your other plugins before setting up Site Kit once more? If you can see data please re-enable the plugins one by one to check which one may be impacting reporting.
Hi James, I did as you said, i disabled all the plugins, set to wordpress basic theme, re-activated site kit, connected with analytics and still i do not see the data. I wonder how could the plugin work previously on the same site with same settings and does not work now.
I also tried changing the https to http in dashboard and still in-vain.
Any more option to try?regards
@bheem thanks for your reply. It seems like it may be a matter of waiting in your case. We can check back in at the end of the week to see if the data has populated.
@bheem Just following up with you to check whether your dashboards are now populating?
Hi, they are not populating.
@bheem thanks for the update! Is the data missing for both Search Console and Analytics?
It would be helpful for us to review your site source code to ensure the snippets are correctly placed. I see you’ve omitted a few things in your Site Health information above. Could you newly provide your full Site Health information through this form instead?
@bheem since we have not heard from you, I am marking your topic as resolved. Feel free to open a new topic if you have any further concerns.
The topic ‘Data not gathered’ is closed to new replies.