• Resolved bheem

    (@bheem)


    Hi, i have installed site kit 2 months ago on 3 of my sites and it worked fine. Then I uninstalled it on all of them and even removed leftover data from database. Now when i install, the plugin is connected to google account but no data is seen.

    Please help.

    Regards

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @bheem Thanks for opening a support topic. It may take time for data to start appearing within your Site Kit dashboard.

    Can you inform me whether there are any notices appearing within your Site Kit dashboards, such as a “Analytics Gathering Data” message?

    If you want to share your Site Health information I can confirm everything is setup as it should be from the plugins side.

    Thread Starter bheem

    (@bheem)

    Hi James, I did install the plugin more than 2 days ago, still the data is not seen. Previously i could see the data quite quickly.

    Here is the site info as you requested.

    
    
    ### wp-core ###
    
    version: 5.4.1
    site_language: en_US
    user_language: en_US
    timezone: America/New_York
    permalink: /%postname%
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/mindcont/domains/mydomain.com/public_html
    wordpress_size: 39.67 MB (41601756 bytes)
    uploads_path: /home/mindcont/domains/mydomain.com/public_html/wp-content/uploads
    uploads_size: 26.13 MB (27399537 bytes)
    themes_path: /home/mindcont/domains/mydomain.com/public_html/wp-content/themes
    themes_size: 3.58 MB (3756542 bytes)
    plugins_path: /home/mindcont/domains/mydomain.com/public_html/wp-content/plugins
    plugins_size: 36.25 MB (38010613 bytes)
    database_size: 5.72 MB (5996544 bytes)
    total_size: 111.36 MB (116764992 bytes)
    
    ### wp-dropins (1) ###
    
    advanced-cache.php: true
    
    ### wp-active-theme ###
    
    name: GeneratePress Child (generatepress_child)
    version: 0.1
    author: Tom Usborne
    author_website: https://tomusborne.com
    parent_theme: GeneratePress (generatepress)
    theme_features: automatic-feed-links, post-thumbnails, post-formats, woocommerce, title-tag, html5, customize-selective-refresh-widgets, align-wide, responsive-embeds, custom-logo, menus, editor-style, widgets
    theme_path: /home/mindcont/domains/mydomain/public_html/wp-content/themes/generatepress_child
    
    ### wp-parent-theme ###
    
    name: GeneratePress (generatepress)
    version: 2.4.2
    author: Tom Usborne
    author_website: https://tomusborne.com
    theme_path: /home/mindcont/domains/mydomain.com/public_html/wp-content/themes/generatepress
    
    ### wp-themes-inactive (1) ###
    
    Twenty Twenty: version: 1.2, author: the WordPress team
    
    ### wp-plugins-active (9) ###
    
    Ad Inserter: version: 2.6.8, author: Igor Funa
    Amazon Link Engine: version: 1.3.7, author: GeoRiot Networks, Inc.
    Antispam Bee: version: 2.9.2, author: pluginkollektiv
    Block Bad Queries (BBQ): version: 20200319, author: Jeff Starr
    GP Premium: version: 1.10.0, author: Tom Usborne
    Perfmatters: version: 1.5.2, author: forgemedia
    Rank Math SEO: version: 1.0.42.3, author: Rank Math
    Site Kit by Google: version: 1.7.1, author: Google
    WP Rocket: version: 3.5.0.3, author: WP Media
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: Not available
    imagemagick_version: Not available
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: unknown
    
    ### wp-server ###
    
    server_architecture: Linux 3.10.0-1062.9.1.el7.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 7.4.4 64bit
    php_sapi: litespeed
    max_input_variables: 1000
    time_limit: 60
    memory_limit: 256M
    max_input_time: 60
    upload_max_size: 32M
    php_post_max_size: 32M
    curl_version: 7.29.0 NSS/3.44
    suhosin: false
    imagick_availability: false
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.4.12-MariaDB
    client_version: mysqlnd 7.4.4
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/mindcont/domains/mydomain.com/public_html/wp-content
    WP_PLUGIN_DIR: /home/mindcont/domains/mydomain.com/public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: 1
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    ### google-site-kit ###
    
    version: 1.7.1
    php_version: 7.4.4
    wp_version: 5.4.1
    reference_url: https://www.mydomain.com
    amp_mode: no
    site_status: connected-site
    user_status: authenticated
    active_modules: site-verification, search-console, analytics, pagespeed-insights
    required_scopes: 
    	openid: ✅
    	https://www.googleapis.com/auth/userinfo.profile: ✅
    	https://www.googleapis.com/auth/userinfo.email: ✅
    	https://www.googleapis.com/auth/siteverification: ✅
    	https://www.googleapis.com/auth/webmasters: ✅
    	https://www.googleapis.com/auth/analytics: ✅
    	https://www.googleapis.com/auth/analytics.readonly: ✅
    	https://www.googleapis.com/auth/analytics.manage.users: ✅
    	https://www.googleapis.com/auth/analytics.edit: ✅
    search_console_property: https://www.mydomain.com/
    analytics_account_id: 1262••••
    analytics_property_id: UA-1262••••••
    analytics_profile_id: 7178••••
    analytics_use_snippet: yes
    
    
    • This reply was modified 6 years ago by bheem.
    • This reply was modified 6 years ago by Yui.
    Plugin Support James Osborne

    (@jamesosborne)

    @bheem Everything looks fine from the plugin setup perspective, although I haven’t tested all the plugins you have active for compatibility.

    While it may be a matter of waiting in order to rule out a plugin conflict can you open a browser incognito window and temporarily deactivate your other plugins before setting up Site Kit once more? If you can see data please re-enable the plugins one by one to check which one may be impacting reporting.

    Thread Starter bheem

    (@bheem)

    Hi James, I did as you said, i disabled all the plugins, set to wordpress basic theme, re-activated site kit, connected with analytics and still i do not see the data. I wonder how could the plugin work previously on the same site with same settings and does not work now.

    I also tried changing the https to http in dashboard and still in-vain.
    Any more option to try?

    regards

    Renee Johnson

    (@reneesoffice)

    @bheem thanks for your reply. It seems like it may be a matter of waiting in your case. We can check back in at the end of the week to see if the data has populated.

    Plugin Support James Osborne

    (@jamesosborne)

    @bheem Just following up with you to check whether your dashboards are now populating?

    Thread Starter bheem

    (@bheem)

    Hi, they are not populating.

    Renee Johnson

    (@reneesoffice)

    @bheem thanks for the update! Is the data missing for both Search Console and Analytics?

    It would be helpful for us to review your site source code to ensure the snippets are correctly placed. I see you’ve omitted a few things in your Site Health information above. Could you newly provide your full Site Health information through this form instead?

    Renee Johnson

    (@reneesoffice)

    @bheem since we have not heard from you, I am marking your topic as resolved. Feel free to open a new topic if you have any further concerns.

Viewing 9 replies - 1 through 9 (of 9 total)

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