• Resolved Jardry

    (@jardry)


    My Google Access Code is “Currently Valid”.
    Connected email account: [my account]@gmail.com.
    Google Sheet Settings all entered correctly. Using the “Google Sheet Link” I can open the Google Sheet.
    I’ve entered “date” in Column A and then copied and pasted my field names into adjacent columns.
    When I complete the form and submit it, an email is sent to my gmail account.
    However, nothing is populated into the Google Sheet.
    I don’t know why as I believe I’ve followed the instructions correctly to set up the integration between Contact Form 7 and Google Sheets.
    Please help!!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WesternDeal

    (@westerndeal)

    Hello @jardry

    Thanks for getting in touch,

    Can you confirm that date is also not showing?

    First, Please confirm that you allowed the permission of Google Sheet and Drive while authentication, You can confirm while clicking here,
    https://myaccount.google.com/permissions
    Make sure it must show the Drive and Sheets permissions under GSheetConnector, If not showing then Revoke access and again Authenticate with Google.

    Secondly, Make sure you entered the exact same field names, like if you have used first-name as a field name then use the exact same, without space, no underscores to use while naming fields, and no caps, exact same!

    Refer to this once
    https://www.gsheetconnector.com/docs/cf7-gsheet-connector-free/how-to-connect-a-google-sheet-with-cf7-forms

    https://youtu.be/E_dVAQHyBlw

    Hope this helps!

    Thanks
    Abdullah

    Thread Starter Jardry

    (@jardry)

    Hi Abdullah,

    I can confirm that the date is not displaying either.

    I have ticked to allow the following:
    See information about your Google Drive files
    See, edit, create and delete all your Google Sheets spreadsheets
    Associate you with your personal info on Google
    See your primary Google Account email address

    The code has populated in Contact Form 7 – Google Sheet Integration and I have clicked save.

    I have entered the exact same field names without any spaces, no underscores no caps, exactly as the field names in the Contact 7 Form.

    I have entered the Google Sheet Name, Google Sheet ID, Google Sheet Tab Name and Google Tab ID exactly the same and when clicking the “Google Sheet Link” I can open the Google Sheet.

    I’ve also viewed the youtube video and done exactly as explained in the video.

    When I submit the Contact 7 Form, an email is prepared and sent to me.

    As before, nothing populates in the Google Sheet.

    It has me beat!!

    Plugin Author WesternDeal

    (@westerndeal)

    @jardry

    To check the plugin conflict issues or other errors details to debug, 
    Navigate to Integration Tab, and look at the debug view link, below Authentication,
    Make sure, if it’s showing empty then you must have toenable the debug log from wp-config.php

    If still showing empty then check the <u>debug.log</u> file under the <u>wp-content</u> directory
    and then send me the error details to help you further

    Thanks
    Abdullah

    Thread Starter Jardry

    (@jardry)

    @westerndeal

    There was nothing to display when I clicked Debug Log “View”.

    I then added the lines to enable a debug log to be created.

    I then resubmitted from details that should have populated the Google Sheet. Once again, nothing populated.

    I’ve sent the debug log to you via your website contact email address. Hopefully you’ll have received it.

    I appreciate you taking the time to troubleshoot my issues.

    Regards

    Jardry

    Thread Starter Jardry

    (@jardry)

    Great support provided.

    Resolved my issue. My fault.

    Tweaked the Google Sheet ID to remove the “/” and all worked as expected.

Viewing 5 replies - 1 through 5 (of 5 total)

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